Frequently Asked Questions


You can order your eyewear with or without a prescription.

It's easy! Once you're done selecting your item(s), add them to your cart and proceed to checkout. If you have an eyesli account, log in here and complete your order.

If you are a guest, proceed by entering your email address, shipping details, preferred payment method, and then submit your order.

Changed your mind?

No worries. You can contact us first to help you change items or cancel the order for free.


Currently, eyesli ships to Saudi Arabia, United Arab Emirates, Qatar, Bahrain, Oman, and Kuwait.

Yes, we do! We offer free shipping on orders over SAR 150. For orders below SAR 150, delivery charge is SAR 25. For more countries, Read More our Shipping Policy

At eyesli, we make every effort to process your order fast and deliver it to you right away.

Estimated delivery time depends on the country we're delivering to. Read more about our shipping & delivery policies.


If, for some reason, you're not fully satisfied with your purchase, you can return it within 30 days after the delivery date. Read more about our returns and exchanges policy.

Usually, you would receive it within 24 hours after we refund you.

Payment Methods

When shopping at eyesli, you can rest assured that you will be using an easy and secure payment method. We accept cash on delivery & major credit/debit cards.

Click here to know more about our payment methods

Frames Warranty

YES! We are committed to getting you high quality products and in the unlikely event that something is wrong with your purchase, we do offer 6 months warranty on your beloved frames.